The Outstanding Inventory report shows products that are committed but not yet fulfilled, aggregated by product variant and type. It is available as a data source under Reports > New exploration > Outstanding Inventory.
When to Use This Report
The Outstanding Inventory report is the recommended report for:
Inventory planning and demand forecasting
Identifying unaccepted e-gifts that are holding inventory
Tracking concierge projects with orders that haven't been submitted yet
Monitoring held scheduled orders awaiting fulfillment
Key Things to Know
Rows are grouped by product variant (SKU) and type. A single SKU may appear in up to three rows if it has outstanding inventory across multiple categories.
The three types of outstanding inventory are:
Type | What It Means |
Unaccepted E-Gift | An e-gift has been sent to the recipient but not yet accepted. The ecommerce platform order has not been created. |
Unsubmitted Concierge Order | A concierge project has been configured with this product, but the orders have not yet been submitted to the ecommerce platform. |
Held Scheduled Order | The order has been paid for and accepted, but the ecommerce platform order has not been created yet — for example, because the ship date is in the future and the brand holds future-dated orders. |
The Reconciliation Keys column lists the order or project numbers associated with the outstanding inventory, so you can trace back to the relevant orders or concierge projects.
This report reflects a point-in-time snapshot. Outstanding quantities change as e-gifts are accepted, concierge orders are submitted, and scheduled orders are released.
Available Columns
Column | Description |
Product Name | The name of the product. |
Variant Name | The name of the product variant. |
SKU | The SKU of the product variant. |
Type | The category of outstanding inventory: Unaccepted E-Gift, Unsubmitted Concierge Order, or Held Scheduled Order. |
Quantity Outstanding | The total quantity of outstanding items for this product variant and type. |
Reconciliation Keys | A comma-separated list of reconciliation keys (project or order numbers) associated with the outstanding inventory. |
Frequently Asked Questions
How do I find out which specific orders are holding inventory for a SKU?
Look at the Reconciliation Keys column. It lists all the order or project numbers contributing to the outstanding quantity. You can then search for those reconciliation keys in the Child Orders or Transactions reports for more detail.
Does this report include canceled orders?
No. Canceled orders and canceled gift invitations are excluded. Only active, outstanding inventory is shown.
Why does a product show as "Unaccepted E-Gift" with a large quantity?
This means multiple e-gifts containing that product have been sent but not yet accepted by their recipients. Each unaccepted e-gift contributes its quantity to the total. You can check the Reconciliation Keys to see which orders are involved, and use the Child Orders report to investigate further.