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Share Order Details

Updated this week

Has a customer placed an order via a Storefront and needs to share it with others so they can see order details, tracking information, and receipts? Then you or the customer can use the Share feature in the Order.

Customer view

  • Go to the Order you’d like to share

  • Click Share

  • Enter in the email of the person you’d like to share the order with and click Invite > The email address you enter will recieve an email notification.

Brand view

  • Go to the Order you’d like to share

  • Click Share

  • Enter in the email of the person you’d like to share the order with and click Invite

The email address you enter will recieve an email notification.

Shared order view

  • The email address of the customer who placed the order will appear under the Parent Order number.

  • The shared order user is able to print and download information.

The shared order user cannot share the order with others.

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